Coronavirus (COVID-19) Updates: What Are We Doing to Keep You Healthy

July 22, 2020

As COVID-19 rates are on the rise in the United States, we want to remind our patients what we are doing to make sure you have a safe experience in our office.  We have received very positive feedback from our patients who have been to our office recently and we continue to make changes regularly.

Here is a little about what we are doing:

  • Contact-less paperwork – Patients will receive paperwork via text message 3 days prior to their appointments.  Completing the forms online prevents exchange of papers at check-in.  You can even take a photo of your insurance card and securely send it to us as well as pay your co-pay.
  • Masks will be worn by all Bedford Commons team members and patients.  Masks are not optional – they are required.
  • Limiting visitors – It is hard for us not to see all our patient families in our office.  We love seeing the kiddos we delivered, meeting partners, and parents.  However, given the current pandemic, it is important for us to limit the number of people in our office.  For this reason, we cannot permit visitors at office visits.  1 visitor will be permitted at OB ultrasound visits only.
  • Screening – All patients presenting to our office for a visit will answer a series of questions before entering our building to assess COVID-19 risk.  Additionally, temperatures will be checked.  Our Bedford Commons team members are also checked daily.
  • Wait in your car – In our busier Bedford location, our patients can check-in and wait in their cars instead of in our waiting room.  For our Windham and Derry locations, patients will be brought right back into an exam room.

Our goal as a practice is to continue to provide you with exceptional care while keeping you safe.  We are all in this together.

 

May 26, 2020

To our OB patients and families:

During the months of March and April, Bedford Commons OB-GYN adopted an alternative schedule for obstetric visits in our office based off guidance from the American College of Obstetricians and Gynecologists (ACOG) to limit your exposure risk to COVID-19.  Instead of seeing patients every four weeks through the end of the second trimester, most visits were scheduled 6-8 weeks apart.  Starting in the third trimester, we were seeing our patients every 2-4 weeks depending on risk factors.

As we have watched the COVID-19 pandemic unfold, it is clear that we will be coexisting with COVID-19 for the months ahead.  Several of our patients have asked if we will be continuing the alternative schedule for obstetric care or if we will resume the “normal” frequency of visits.  For at least the next few months, we plan on continuing to see our OB patients at a more spaced out interval.  Here’s what a typical visit schedule might look like:

  •           8 weeks visit
  •           11-12.5 weeks ultrasound and visit
  •           20 week anatomy ultrasound and visit
  •           28 week visit and glucose testing
  •           32 week visit
  •           36 week visit and group B strep testing
  •           37 week visit
  •           38 week visit
  •           39 week visit
  •           40 week visit (your due date!)

At Bedford Commons OB-GYN, we believe that every woman is an individual.  It’s important to us that you feel comfortable and confident in the care you are receiving.  Although we feel that it is safe to continue more spaced out OB visits, we know that some of our patients would feel more reassured seeing us a little more often.  If you would like to see us more frequently, just let us know at your visit.  Additionally, some of our patients have risk factors or concerns that may necessitate additional visits.  We will let you know if we need to see you more often.

We also wanted to let you know that although we are still limiting visitors in our office, your partner can accompany you to any OB ultrasound visits.  Unfortunately, we do need to continue limiting visitors for all other visits but we know how important the bonding experience of an ultrasound visit can be.

Every pregnancy journey is different and unique.  We look forward to being by your side through this exciting time!

 

May 20, 2020

As we learn more about COVID-19, it is clear that we will likely be forced to coexist with COVID-19 for months to come. Your health is extremely important and we want to be able to provide you with the care you need in a safe way during this uncertain time.

Our office has been slowly making changes to allow for increased numbers of office visits while continuing to keep our patients and team safe.  Beginning 5/4/2020, we started to resume more office care for our patients.  We have received a lot of positive feedback from our patients and feel ready to start expanding our services.  Annual wellness exams and infertility care that was postponed due to the COVID-19 pandemic can now be scheduled.

We understand that with the current COVID-19 pandemic, you may have concerns about coming into a healthcare office. At Bedford Commons OB-GYN, our providers and team are working hard to keep our office clean and safe for you. We have enhanced sanitation practices in all of our offices and have changed our normal flow to keep you safe:

  • Remote check-in from your car at our Bedford office – simply send us a text when you arrive and a Bedford Commons team member will meet you outside when your room is ready.
  • Temperature checks and COVID-19 symptom checks on all patients and team members before they enter the building.
  • Dedicated “cleaners” circulating throughout the building all day wiping down door knobs, counters, etc.
  • All patients and Bedford Commons team members are required to wear masks. Please be sure to bring a mask with you to your appointment.
  • Enhanced thorough cleanings of all exam rooms between every patient.
  • Limiting the number of people in our office by restricting visitors and having some of our team members working remotely.

Book your appointment today!

If you have any questions or concerns, please reach out to our office.

 

April 22, 2020

We are here for you, just like we have been for more than 35 years!

Just like most of you, we are wondering when things will “return to normal”.  We think that in the months ahead, we will be adapting to a “new normal” as a community.  We want you to know that we will continue to be available to you to support your health.

Our office continues to remain open for obstetric care and more urgent GYN visits.  In addition, we have been offering telemedicine visits for any patients who have concerns that can be discussed over the phone.  If you need to connect with your provider, just reach out to our office at 603-668-8400 to set up an appointment that’s convenient for you.  This is a great way to connect about birth control questions, menopause symptoms, mood concerns, medication refills, and consult visits.

Based on recommendations from the American College of Obstetricians and Gynecologists, we continue to see patients in the office for contraceptive visits.  If you have been thinking about a long term contraception option like an intrauterine device (IUD) or Nexplanon implant, now is a great time to set up an appointment to review your options.

To protect our patients and our team members, we continue to have a no visitor policy.  Hopefully the days of not having a partner present for office visits and ultrasounds are numbered but following recommendations, at this time we request that you do not bring any visitors to your office visit.

When we see you in our office, you will notice that all of our Bedford Commons OB-GYN team members will be wearing surgical masks.  As of April 20th, 2020, the State of NH recommends wearing a cloth face covering anytime you leave your house.  If you are coming in for an office visit, you should wear a cloth face mask to protect yourself.  Due to generous donations from Huong Totten, we have some cotton face masks for patients who do not have access to masks available in our office.  To find out more about cloth face coverings and for instructions to make your own, check out https://www.dhhs.nh.gov/dphs/cdcs/covid19/covid-mask-guidance.pdf.

We are hopeful that in the upcoming month, we may be able to begin to see more of you in person in our office.  We will reach out to everyone who has had a cancelled appointment just as soon as we are permitted to start seeing more patients in our office.  Please know that we will continue to keep you updated.

Be healthy and stay well!

March 27, 2020

Based on recommendations from the American College of Obstetricians and Gynecologists (ACOG) and the CDC, we are cancelling all wellness visits in our office through April. Your annual visits are important and we will reschedule these important visits once the threat of the Coronavirus Pandemic is reduced. In the meantime, please reach out to our office if you have any health questions or concerns that need to be addressed immediately. In addition, let us know if you need any refills sent in to get you through until your visit can be rescheduled.

 

March 22, 2020

We have started offering telemedicine visits to keep you safe in your home while still managing your medical concerns. When you call to talk to our office, we will make the decision if your visit could be accomplished with your Bedford Commons OB-GYN Physician or Nurse Practitioner over the phone. If a telemedicine visit is appropriate, we will set you up with an appointment time that your provider will give you a call.

 

March 17, 2020

As the impact of coronavirus grows daily, we wanted to reach out to our patients to let you know what we are doing as an office to keep our Bedford Commons patients and team members safe and limit the spread of the virus. The Centers for Disease Control (CDC) will update recommendations daily, so please check our website and Facebook often for the latest changes.

Our office remains open and we plan to continue to remain open. In order to keep our office open, if you are sick, please call or send us a text message at 603-668-8400 to reschedule your appointment. All patients will be asked at check-in if they have a cough, fever, or respiratory illness – if you do, you will be asked to leave and we will reschedule your appointment. Additionally, out of an abundance of caution, if you have traveled on an airplane or have been on a cruise in the past 14 days, please call our office prior to coming to your appointment.

People ages 60 and older are considered to be at a higher risk. As a precaution, we are cancelling all non-critical appointments for our patients 60 and older. You will receive a call from our office regarding the status of your appointment, if it is cancelled. We are cancelling appointments one week at a time given the ever changing recommendations from the CDC.

In our waiting area, we are cleaning all chairs, countertops, pens and clipboards regularly. After you have checked-in, we are working hard to limit your time in the waiting room and will quickly bring you back to an exam room. To reduce the risk to all of our patients, we are temporarily prohibiting all visitors in our office. This includes partners, spouses, children and all other visitors. We know that this is an inconvenience, especially with school being closed. We also understand that ultrasound visits can be an exciting time for the entire family.  However, in order to limit the spread of the virus, we must restrict all visitors.

Although we feel that it is low risk for a healthy person to come to our office for routine care, if you need to cancel your appointment for any reason, even if it’s short notice, please call or text our office at 603-668-8400. We are happy to accommodate any changes.

Quest Diagnostics, located within our office, is requiring all laboratory technicians to wear facemasks and shields during all interactions with patients. Please know that this does not mean that someone is sick, it’s simply a requirement.

Elliot Hospital and Catholic Medical Center have cancelled all non-critical surgeries and procedures effective 3/17/20. We do not know how long this policy will be in place. We will be notifying our surgical patients scheduled week by week as the guidelines are updated.  Scheduled Cesarean sections will NOT be affected and will continue as scheduled. Precautions are being taken on Labor and Delivery at Elliot Hospital which includes restricting all visitor access to the hospital. With limited exceptions, only partners or spouses will be allowed to accompany a patient in labor and/or visit patients and babies on the maternity unit.

As healthcare providers, we feel a commitment to keeping our community safe. We know that all of the evolving changes can be frustrating and make people feel uneasy. We will continue to follow the recommendations by the CDC and will update our website and Facebook regularly.