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We are seeking a highly organized, proactive, and detail-oriented Human Resources and Office Operations SUPERSTAR to join our team. This dual-role position combines human resources management with office operations, supporting both our team members and our daily business functions. The ideal candidate will have a strong HR background with experience managing employee benefits, payroll, hiring, and FMLA, as well as the skills to oversee office management tasks and facilities maintenance. The role is critical in ensuring smooth operations, a professional and efficient work environment, and the well-being of our employees.
Key Responsibilities:
Human Resources Management:
- Recruitment & Hiring: Oversee full-cycle recruitment process including posting job openings, reviewing resumes, coordinating interviews, and facilitating new hire onboarding.
- Employee Benefits: Manage employee benefits programs, including health insurance, retirement plans, and other offerings. Serve as point of contact for benefits-related inquiries and ensure employees understand their options.
- Payroll: Oversee accurate and timely payroll processing including timesheet review, ensuring employees are paid correctly and on time. Address payroll-related inquiries and resolve issues promptly.
- FMLA Administration: Manage FMLA requests, including eligibility determination, documentation, tracking, and communication with employees and supervisors. Ensure compliance with FMLA regulations and coordinate with external providers as needed.
- Employee Relations: Act as a resource for team members regarding HR policies, concerns, and conflict resolution. Maintain attendance records and address deficiencies. Foster a positive, inclusive, and supportive workplace culture.
- Compliance & Training: Ensure employees are up to date with mandatory training, including HIPAA compliance, cybersecurity, and other regulatory requirements.
Office Management
- Facilities Maintenance: Coordinate office maintenance and repair needs, ensuring the workspace is clean, professional, and safe for staff and patients. Proactively manage regular maintenance schedules for HVAC, plumbing, and other essential systems.
- Vendor Management: Act as liaison with office service vendors, ensuring contracts, service levels, and invoicing are managed effectively. Address any vendor-related issues or needs as they arise.
- Workplace Troubleshooting: Resolve day-to-day office-related issues (e.g., IT problems, equipment malfunctions, maintenance concerns) by coordinating with vendors, service providers, and other team members to resolve concerns quickly.
- Professional Environment: Maintain a high standard of professionalism in the office, particularly in patient care areas. Ensure cleanliness is regularly assessed and that any repairs or updates are promptly addressed.
- Technology & Website Updates: Perform minor updates to the company website using WordPress and serve as the point of contact for any technical issues.
- HIPAA & Cybersecurity Compliance: Monitor and ensure all employees are compliant with HIPAA regulations and cybersecurity best practices. Conduct periodic reviews and training sessions.
- Event Coordination: Organize staff engagement activities and coordinate lunches for provider and staff meetings.
- Education: Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
Qualifications
Experience:
- 3+ years of experience in human resources, including payroll, benefits management, and FMLA administration.
- 2+ years of office management or facilities coordination experience.
Skills:
- Strong knowledge of HR regulations, FMLA compliance, and benefits administration.
- Excellent organizational and time-management skills with a keen eye for detail.
- Strong communication and interpersonal skills with the ability to work with employees at all levels. You will be responsible for closing the communication loop on every request, whether it’s HR-related or office management. This includes confirming resolution with the team members involved, updating appropriate records, and notifying relevant stakeholders once a task or issue has been completed.
- Ability to troubleshoot and resolve office-related issues efficiently and calmly. Provide solutions and clear updates to team members and management, and ensure all necessary actions are taken to resolve concerns efficiently and effectively.
Other Requirements:
- Ability to handle confidential and sensitive information with discretion.
- Flexibility to provide after-hours support on a rotating schedule (one week every five weeks).
- A proactive, solutions-oriented mindset with the ability to work independently and as part of a collaborative team.
- Proficiency with office software (Microsoft Office Suite, Google Workspace, Canva) and basic website content management tools (e.g., WordPress).
Work Schedule:
- Hours: Full-time, Monday–Friday, 7a-4p with 1hr lunch.
- Environment: Office-based, with occasional visits to vendor sites or facilities.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Retirement plan options
- Paid time off and holidays
- Professional development opportunities
This role is ideal for a highly organized, self-motivated individual who excels in both human resources and office management. If you are someone who takes pride in ensuring that tasks are completed thoroughly, communication is clear, and the office runs smoothly without disruption, we encourage you to apply!
We are seeking to hire an experienced Office Triage Registered Nurse. Responsibilities of this 4-5 day a week position include telephone triage, clinical services and workflow, patient counseling, and in-office procedures including urodynamics, IV hydration, and non-stress tests. Strong communication, organization, and team skills required. Competitive salary, and benefits offered.
Responsibilities include:
- Respond to clinical telephone calls from patients.
- Provide telephone follow-up for selected patients.
- Administer medication and IV hydration prescribed by health care provider.
- Assist in the development of clinical protocols with emphasis on protocols pertaining to nursing care.
- Perform non-stress testing.
- Provide medical assistance in selected circumstances.
- Assist in urodynamic testing when indicated.
- Process semen specimens in preparation for intrauterine insemination.
- Complete prior authorizations and referrals.
- Maintain and contribute to implementation of paperless system of information disbursement throughout the office.
- Help to foster a “team approach” with co-workers throughout the Practice to benefit the entire organization and best serve the patients’ needs.
Qualifications:
- Graduation from an accredited school of Nursing. Baccalaureate degree in nursing preferred.
- RN license in the State of New Hampshire.
- Excellent organizational and communication skills.
Physical Requirements:
- Stand, sit, talk, hear
- Use hands and fingers to operate a computer and telephone keyboard reach.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Ability to go up and down two flights of stairs throughout the day.
- Ability to uphold the stress of assisting patients of diverse backgrounds.
Work Week: 4 day work week (M-F, no weekends), hours 7:00-4:30. Begin and end times may flex based on schedule and location.
Job Location: Offices in Bedford & Londonderry – person hired for position may rotate to all offices.
Pay: starting at $37.00 per hour, will vary based skills and/or qualifications
Bedford Commons OBGYN is looking for a full-time Medical Assistant to be a part of our growing family. The medical assistant will perform a variety of medical procedures and tests to assist in the examination and treatment of patients. The MA will also perform a variety of clerical duties, as assigned. Candidate should possess excellent communication skills, be detail-oriented, organized, and comfortable with electronic medical records. OB-GYN office experience is preferred.
Job functions include but are not limited to:
- Make a great first impression: Interview patient to obtain reason for visit and take vital signs such as temperature, blood pressure, weight, etc. Document patient’s reason for visit along with vital signs in patient’s chart. Provide appropriate drape covering depending upon examination.
- Focus on the details: Prepare examination room by changing table paper, performing necessary cleaning, laying out instruments and supplies. Assist provider with patient examinations by helping to move or position patient for procedure, handing instruments to physician, etc.
- Involvement in performing procedures: May perform any of the following medical procedures: giving injections other related activities, routine laboratory tests and procedures such as centrifuging blood, setting up slides for microscopic examination, and performing tests.
- Empower patients: Provide instructions to patients as per provider order/protocol or reinforce provider instructions.
- Maintain cleanliness: Clean and sterilize instruments according to established procedures.
- Be proactive: Perform routine stock work such as shelving supplies, monitoring supply levels and checking for outdated supplies. Initiate paperwork to reorder supplies, as necessary.
- Adhere to practice policies: Adhere to established policies and procedures to meet safety standards of OSHA. Actively participate in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training.
- Lead by example: Embrace culture of teamwork at Bedford Commons OB-GYN to improve patient care.
- Be prepared: Prepare for patient visits by reviewing the chart at least 24-48 hours prior to visit and requesting any chart documents required for office visit.
- Be flexible: Collaborate with team and manager to perform other duties when needed, as assigned by practice management.
- Be present: Maintain regular attendance in compliance with the practice Attendance Policy.
Qualifications:
- High school diploma or equivalent
- Completion of an approved Medical Assistant program, or two to three years on the job training in a doctor’s office or related area performing Medical Assistant duties.
- Medical Assistant certification preferred.
Physical Requirements:
- Stand, sit, talk, hear
- Use hands and fingers to operate a computer and telephone keyboard reach.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Ability to go up and down two flights of stairs throughout the day.
- Ability to uphold the stress of assisting patients of diverse backgrounds.
Work Week: Monday – Friday, office hours are 7am-4pm. Begin and end times may flex based on schedule and location.
Job Location: Offices in Bedford, Londonderry, Windham and Derry, NH – person hired for position may rotate to all offices.
Pay: starting at $20.00 per hour, will vary based skills and/or qualifications
We are searching for a full time, enthusiastic, patient-focused individual to join our front office team. Our commitment to provide Uncommon Care to our patients starts with our front office team, making this role invaluable. To be successful in this position, you must be able to perform clinical administrative tasks efficiently and maintain a professional and friendly attitude. Compassion and a commitment to helping people is also a must for the role of patient access representative.
Duties and responsibilities may include but are not limited to:
• Communicate procedures to patients during registration and upon arrival at our office.
• Schedule appointments in person and over the phone utilizing an electronic system.
• Assist with patient call volume via phone queue.
• Work with and maintain confidential data.
• Collect co-payments from patients.
• Review and update demographic and insurance information accurately.
• Greet and engage with patients using a warm and approachable manner.
• Able to proficiently navigate among multiple computer and software systems.
• Help to foster a “team approach” with co-workers throughout the Practice to benefit the entire organization and best serve the patients’ needs.
• Maintain regular attendance in compliance with the practice Attendance Policy.
• Other duties assigned by manager(s)
Qualifications and Experience
• High school diploma or equivalent
• Customer service experience preferred
• Medical office experience preferred
Working Schedule
Office hours are Monday-Friday from 7am-4pm. Shift start, and end times may flex based on schedule and location.
Locations in: Bedford, Derry, Londonderry, and Windham.
Person hired for position will rotate to all offices.
Physical requirements
• Stand, sit, talk, hear
• Use hands and fingers to operate a computer and telephone keyboard reach.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Ability to go up and down two flights of stairs throughout the day.
• Ability to uphold the stress of assisting patients of diverse backgrounds.
Pay: Starting at $18.00 per hour, will vary based skills and/or qualifications
Full job description
Women’s Counseling Center is a growing private practice dedicated to providing high quality, ethical and client centered mental health care. We are located in a 20+ provider OB/GYN practice and provide psychotherapy to women and couples. We have medication providers on site. We value collaboration, autonomy and professional growth.
We are seeking a motivated and compassionate licensed therapist to maintain an independent caseload while receiving administrative support, clinical resources, and opportunities for consultation and growth. We offer an extremely favorable financial opportunity.
Job Types: Full-time, Part-time, Contract
Pay: $90,000.00 – $120,000.00 per year
Expected hours: No less than 32 per week
Benefits:
- Flexible schedule
Education:
- Master’s (Required)
Experience:
- Psychotherapy: 2 years (Required)
To apply, click here!
*Of note, this job is for the Women’s Counseling Center and is not for employment at Bedford Commons OBGYN. Benefits and information listed on this webpage as it relates to Bedford Commons OBGYN does not apply.
Benefits of working for Bedford Commons OBGYN
- Health Insurance from day one
- Dental Insurance
- Vision Insurance
- 401(k)
- 401(k) Profit Sharing
- Employee Discount
- Dependent Care Flexible Spending Account
- Flexible Spending Account
- Health Savings Account
- Health Reimbursement Account
- Life Insurance
- Paid Time Off
- Professional Development Assistance
- Referral Program
Our Values
These values are the cornerstones of our practice, ensuring we deliver exceptional service in every interaction, every treatment, and every moment of care. They are the driving force behind our commitment to patient well-being.
Compassionate Care
Delivering high quality, sensitive and supportive healthcare to women of all ages.
Individualized Approach
Tailoring health programs to meet each woman’s unique needs.
Open Communication
Valuing patient feedback to continuously improve services and exceed expectations.
Staff Development – Empowering Our Team to Shine!
At the heart of our success is a team that’s constantly growing and improving. We believe in investing in our people, so they can be the absolute best at what they do. From exciting in-office training sessions to online courses, and even hands-on learning through local continuing education programs, we’re here to support every step of our team’s journey to greatness!
What’s great in our area
Enjoy the charm of New England in our family friendly community located only 45 minutes from Boston and New Hampshire’s White Mountains and 30 minutes to the beach or lakes.
