As we all have experienced, the current COVID19 pandemic has changed the way we do even life’s simplest things. Going to the grocery store, although it’s never been one of my favorite things, is now like finding my way through a maze of one-way aisles.
Like most places, things are a little different at Bedford Commons OB-GYN right now. We are still the same awesome team and we really are excited to see you but there are a few things that you should know before you come for your visit:
- Visitors – It’s awesome to meet your partner, parent, and children but right now, we need to limit the number of people in our office to keep our environment safe for all of our patients and team. Because of this, unless you are under the age of 18, or require assistance, no visitors will be permitted to accompany you to your visit. We know this can be difficult, especially with childcare challenges. However, we are committed to keeping everyone healthy which is why we cannot make any exceptions to this rule. We are happy to FaceTime or do a phone call during your visit so someone else can be a part of your care.
- Pre-visit check-in – You will receive a text message and email 1 day before you appointment from Phreesia asking you to “Check-in”. This is not actually checking you in but is our way of having you verify all of your information is correct and complete any paperwork we would have had you do at your visit. This process takes between 1-4 minutes. Completing it ahead of your appointment prevents you from having to fill out actual paperwork when you come in.
- Let us know you’re here! – For appointments in our Bedford location ONLY, let us know when you arrive by texting us at 603-668-4646. We will ask you a few questions about signs and symptoms of COVID19 and recent travel. As long as you completed the pre-visit paperwork from Phreesia, you’ll wait in your car until a room is ready. For our Derry and Windham locations, because we can get you quickly in a room, come on in and check in and we will bring you right back to an exam room.
- Recent travel? If you have recently traveled outside of New England, we may ask you to reschedule your visit. Traveling to any areas with a >5% positivity rate increases the possibility that you may be exposed to COVID19. Please call us if you have traveled in the past 14 days and we will let you know if we need to reschedule your appointment.
Questions? This is all a little confusing so if you have any questions, just give us a call. We would love to help!